Independent telecoms delivery consultancy

Turn delivery
blockers into
forward motion.

Specialist support for fibre operators and contractors facing aged orders, costly civils and the operational gaps between survey, planning and field delivery.

When every team owns one part of the problem, nobody owns the outcome.

Norpoint brings the whole delivery picture into view.

CONSULTANCY PACKAGES

The right support.
A clear way forward.

Start with the FTTP Delivery Health Check, or choose the support that fits your challenge. Scope, fees and delivery dates are agreed before payment.

Proposed service fees before any applicable VAT. VAT treatment will be confirmed in your written quote.

02SCOPE CONFIRMED FIRST

Aged Order Recovery Sprint

From £1,250 per engagement

Give stalled orders a defined recovery route, clear ownership and agreed review points.

  • Detailed review of up to 10 agreed stalled orders
  • Recovery tracker and escalation briefs
  • Two review calls
  • One progress update over an agreed two-week period

Agreed scope

Final price and scope are confirmed after reviewing the available information. The two-week period is the consultancy engagement window, not a guarantee that orders will complete within two weeks.

Limits & separate work

We commit to the agreed analysis, actions and reviews. Completion depends on contractors, permissions and other third parties; their outcomes are not guaranteed.

50% upfront and 50% when the agreed deliverables are supplied.

Discuss your recovery sprintScope and availability confirmed before payment.
03FIXED SERVICE FEE

Survey & Planning Assurance

£395 per batch

Identify information gaps and buildability concerns before a survey pack moves into delivery.

  • Desktop review of up to three standard survey/A55 packs
  • Missing evidence and buildability concerns identified
  • Alternative options
  • One clarification call

Agreed scope

Up to three standard survey/A55 packs per batch.

Limits & separate work

Site surveys, redesigns, formal approvals and unusually complex packs require separate agreement.

Payment upfront after scope acceptance.

Enquire about this packageScope and availability confirmed before payment.
04MONTHLY SUPPORT

Delivery Assurance Retainer

£795 per month

Scheduled consultancy support to keep your workstack, priorities and next actions under review.

  • Eight hours of scheduled consultancy support each month
  • Two review meetings
  • Workstack prioritisation and escalation advice
  • Document reviews, emails and a monthly action summary

Agreed scope

Meetings and all other activities count towards the eight-hour monthly allowance. Monthly agreement with 30 days’ notice to end.

Limits & separate work

No unlimited support, emergency availability or automatic rollover of unused hours. Additional work must be agreed and charged separately.

Monthly in advance. No automatic subscription or recurring charge is set up by this website.

Enquire about this packageScope and availability confirmed before payment.
Supporting consultancy rates Calls, additional time & site attendance
Initial suitability call
Free · up to 20 minutes
Additional agreed consultancy
£100 per hour
Remote half-day
£350 for 3½ hours
Remote full day
£650 for seven hours
Site attendance
Individually quoted; travel agreed beforehand

The suitability call confirms whether the service fits; it is not a free audit.

Preparation, analysis, meetings and reporting are included within the agreed consultancy time. Additional deliverables or material scope changes need written agreement before extra charges arise.

Proposed service fees before any applicable VAT. VAT treatment will be confirmed in your written quote.

Need something different? Tell me what you’re working on ↗

SERVICES

Targeted support.
No generic consultancy.

Each engagement is built around a defined operational problem, a clear scope and actions your team can actually deliver.

01

FTTP delivery health check

A focused review of your live workstack to expose the real blockers, misplaced ownership, avoidable cost and quickest recovery actions.

Workstack triageCost leakageAction plan
02

Aged order recovery sprint

A time-boxed intervention to categorise stalled orders, establish accountability and turn technical history into a deliverable recovery plan.

Case recoveryEscalation routesProgress reporting
03

Survey & planning assurance

Independent scrutiny of survey information and proposed solutions before incomplete packs, repeat visits or unnecessary civils reach delivery.

BuildabilityA55 qualityAlternative solutions
04

Delivery assurance retainer

Ongoing operational support for teams that need experienced oversight, clear priorities and a stronger link between field, planning and management.

Monthly reviewContractor assuranceTeam support

THE APPROACH

Evidence before
assumption.

We follow the job history, technical dependencies and commercial impact—not the loudest opinion in the room.

  1. 01

    Diagnose

    Review the data, case history, field evidence and current ownership.

  2. 02

    Prioritise

    Separate quick wins from complex dependencies and commercial risk.

  3. 03

    Recover

    Set accountable actions, escalation routes and realistic review points.

  4. 04

    Prevent

    Capture the failure pattern and strengthen the process that allowed it.

PRACTICAL EXPERTISE

Built in the field.
Applied in the boardroom.

Norpoint combines hands-on network understanding with years of coordinating complex fibre delivery. Recommendations are grounded in how work is surveyed, planned, built and recovered—not just how the process looks on paper.

10+YEARS IN TELECOMS8+YEARS IN FIBRE DELIVERY
01FTTP field delivery+
02Civils & poling strategy+
03Wayleaves & access+
04Street works & traffic management+
05Operational assurance+
06Fibre surveying & planning+
07Complex case escalation+
08Field-to-planning coordination+

WHO WE HELP

For teams where delivery
has become too complicated.

Fibre network operatorsDelivery contractorsCivils partnersPlanning & survey teamsProperty & infrastructure teamsProgramme leaders

LET’S TALK

Clear the blocker.
Find your next step.

Tell me what is holding delivery back, or ask about a package. I’ll review your enquiry and get in touch to discuss the next step. An initial suitability call is free, up to 20 minutes, to confirm whether the service fits.

LH
Lee HollandNorpoint Advisory

UK-wide · Remote-first
Site visits by arrangement

What happens next

  1. Select a package and send your enquiry.
  2. I review suitability, available records, scope and availability.
  3. You receive the scope, fee, payment terms and delivery dates in writing.
  4. After scope acceptance, payment is requested through the configured provider.

Please keep this to a brief overview. Do not include customer records, passwords or confidential network information.

No obligation. This form does not take a payment or confirm a booking.